Privacy policy

PRIVACY POLICY

Last updated: June 18, 2026

Vivela respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect the following information:

  • Name;

  • Email address;

  • Phone number;

  • Billing and shipping information;

  • Payment details processed securely through third-party payment providers;

  • Device information, IP address, browser type, and usage data.

How We Use Your Information

We use your information to:

  • Process and fulfill orders;

  • Provide customer support;

  • Improve our website and services;

  • Send order updates and important communications;

  • Prevent fraud and maintain website security;

  • Comply with legal obligations.

Cookies and Tracking Technologies

Vivela uses cookies and similar technologies to:

  • Remember your preferences;

  • Analyze website traffic and performance;

  • Improve user experience;

  • Deliver relevant marketing communications and advertisements.

You may disable cookies through your browser settings, although certain website features may not function properly.

Data Storage and Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Sharing of Information

We may share information with trusted third parties, including:

  • Payment processors;

  • Shipping and logistics providers;

  • Website hosting and analytics providers;

  • Legal authorities when required by law.

We do not sell your personal information.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information;

  • Correct inaccurate information;

  • Request deletion of your information;

  • Object to certain processing activities;

  • Withdraw consent where applicable.

To exercise your rights, please contact us at support@vivelaco.com.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Email: support@vivelaco.com
Address: [119 Village Park Dr, UNIT 200; Daytona Beach, FL 32114-8183]
Tax ID: [553-88-1014]